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Freshdesk Integration for Benchmark Email

Add Freshdesk contacts to your Benchmark Email list(s)

With our Freshdesk integration, you can automatically add the customers you support via Freshdesk to a Benchmark Email list. Send follow-ups to check in on your customers using automation. Available free with every Benchmark account.



  • Benchmark Email Account (works with Free Trial)
  • Freshdesk Account

Integration Is Fast & Easy:

  • No download necessary
  • Automatically add customers to your Benchmark Email list(s)
  • Create quality engagement with the power of email marketing

How to Integrate:

  1. Log into Benchmark Email
  2. Select Integration from the User Menu at the top-right of the page
  3. Scroll to the bottom of the page and select View More
  4. Go to the Freshdesk integration option
  5. Login to your Freshdesk account on their website
  6. Your subdomain is what precedes Freshdesk.com in the URL once logged in
  7. Enter the Subdomain and Freshdesk login and password back in your Benchmark account
  8. Select the list (or create a new one) to which you would like to add contacts and click Save & Next
  9. Map Freshdesk Fields according to the data fields in your Benchmark Email list
  10. Click Save & Next