PayPal

Benchmark service charge
(per ticket sold):

$0.75 + 2% of the ticket price

PayPal service charge:

2.9% of ticket price + $0.30 per transaction (estimated - fees may vary).

Example:

Ticket Price = $20
Benchmark Service Fee = $0.75 + $0.40
PayPal Service Fee = $0.58 + $0.30 (est.)
Total Fees = $2.03 (est.)

Do I pay this fee?

Yes. Unlike with credit card transactions, you do not have the ability to pass this fee on to your ticket buyers. Benchmark never handles the monies in a PayPal transaction; thus, PayPal will deduct its fees from any transaction sent to them.

Is this process fast for my ticket buyers?

Fast, but not as fast as using our credit card processor. Buyers must temporarily leave your event webpage to complete their transaction.

Can I process refunds?

Yes. We integrate our refund process with PayPal.

How am I paid?

This is between you and PayPal. Benchmark does not handle the monies for PayPal processed events.

Can I accept tickets at the door or via checks in the mail?

Yes. If accepting cash or check for tickets, we can even help you track these offline ticket sales.

How does Benchmark collect fees from Paypal ticket sales?

Benchmark will bill your credit card or your Paypal account for any fees that result from your ticket sales. The billing will occur on a monthly basis while your ticket sales are active.